FAQ

Where do we sell?

We sell and ship to the lower 48 states.

When will my item ship?

Processing is usually 5 business days from receipt of payment. UPS or FedEx tracking information will be furnished to you the day of shipment.

How will my item ship?

Latex layers of 3″ are shrink wrapped and will ship in a box approximately 18 x 18 x 38. The size and number of layers ordered will determine the number of boxes. A king size set of 3 layers will ship with a layer in each of 3 boxes. A 6″ core will require an oversized box for shipping.

How much will one box weigh?

The box weight depends on the size of the latex layer ordered and the firmness of the layer inside. Firmer layers have more rubber in them and will weigh more than say an extra soft layer. A 3″ king layer will average 45 lbs in weight.

What is return policy?

Please see Terms and Conditions. *Effective 5/23/2020 returns will no longer be accepted due to Covid 19 Pandemic.

Cancelled Order

If you decide to cancel an order that has already been shipped but not yet received by you the shipping cost will be deducted from your refund after cancellation.